ICA • Identity CoAnalyst • by CTI Global

Design the Questions.
AI Delivers the Conversation.

Build questionnaires with AI-assisted tools. Let an AI expert deliver every question as a guided conversation — not a form. Requirements documents generate themselves from the answers.

Take the Questionnaire

At a Glance

~15 min
Full questionnaire design with AI
500+
Pre-built questions across 11 domains
0
Forms stakeholders have to fill out
1-click
Requirements document generation

The Problem

Discovery doesn't just take too long. It resets every time.

Speed is the obvious pitch, and every accelerator makes it. These are the things that actually cost an identity practice money — and none of them are fixed by working faster.

The practice has no memory

Every engagement starts from a blank page. The last one lives in a consultant's laptop and a client SharePoint nobody can reach any more. You have run PAM discovery forty times and you are not forty times better at it — you are as good at it as whichever consultant is staffed on Monday.

Your best person does not scale

Discovery takes eight weeks because only two people in the firm can run it well. That senior architect is the bottleneck, the single point of failure, and the person you least want transcribing a joiner-mover-leaver workshop instead of designing the solution.

Change orders are confessions

Every change order in month four is a question nobody asked in week two. The most expensive thing in an identity programme isn't the licence — it's discovering during UAT that Finance and HR defined "contractor" differently the whole time.

All seven, and what changes →

The Platform

Design Questions. Design Documents. Let AI Deliver.

Three tools that work together. Design questionnaires with AI-assisted tools. Design the requirements documents that come out the other side. Then let an AI expert deliver it all as a guided conversation.

01 — Build

AI-Assisted Questionnaire Designer

Describe your goal in plain language — AI generates the entire questionnaire: questions, options, dependencies, branching logic, even the report template. Or build from scratch with a visual drag-and-drop flow editor. Matrix grids, conditional follow-ups, question dependencies — all built in.

02 — Output

Requirements Document Designer

Design the documents that come out the other side. A Markdown editor with live preview lets you build templates with answer placeholders, conditional sections, and loops. AI generates initial templates from your questionnaire. Export to Word or PDF with version history.

03 — Deliver

AI Conversational Experience

When stakeholders open their assigned questionnaire, they see a chat interface with an AI that understands the subject matter. It delivers one question at a time, explains terminology, and adapts the conversation based on every answer. Like talking to a consultant who also happens to be a form designer.

Every capability, in detail →

Key Capabilities

Not Just a Survey Tool

Survey tools automate distribution. ICA automates expertise. The AI doesn't just deliver questions — it understands the domain, explains terminology, prunes irrelevant paths, and generates documentation that used to take weeks.

Dynamic Matrix Grids

Multi-row, multi-column tables where rows generate from previous answers. List your roles — the matrix appears. Cell types: text, boolean, dropdown, number — all inline in the conversation.

Content-Aware Question Pruning

If a stakeholder says "we don't use PAM," every PAM follow-up vanishes. Irrelevant questions removed in real-time based on actual answer content, not just yes/no toggle rules.

Document Upload Pre-Fill

Stakeholders drop in a spreadsheet or PDF mid-conversation and the AI extracts answers, maps them to the right questions, and pre-fills the form. Review before submitting.

Cross-Stakeholder Analytics

Automatic contradiction detection, consensus scoring, and gap analysis. When 12 stakeholders answer the same questionnaire, ICA shows you exactly where they agree — and where they don't.

Built-In AI Assistant

A floating AI assistant lives on every page. It doesn't just answer questions — it executes. Create users, assign questionnaires, generate reports, even auto-answer a survey from a reference document. Chain multiple commands in a single message.

500+ Questions Across 11 Domains

Pre-configured questionnaires by domain — Access Certifications, RBAC, PAM, Access Requests, Lifecycle Events, Identity Modeling, and more. Practitioner-written questions that map directly to implementation requirements.

API & Integrations

ICA Fits Where You Already Work

A full REST API with OpenAPI 3.0 documentation and interactive Scalar UI means ICA plugs into your existing delivery ecosystem. Pull survey results, retrieve answers, and access generated documents programmatically.

  • 14+ REST endpoints with OpenAPI 3.0 documentation
  • Survey, answer, and document retrieval via API
  • ServiceNow integration — push results directly to incidents and tasks
  • Bulk export of up to 50 surveys per request
Explore the platform →
GET /api/v1/surveys 200 OK
{ "surveys": [ { "name": "RBAC Role Mining Assessment", "status": "active" }, { "name": "Access Certification Readiness", "status": "active" } ] }

Sector Intelligence

IAM Discovery, Built for Your Industry

Sector-specific discovery pages for consulting partners and end clients facing industry-specific compliance mandates. ICA maps discovery output to the frameworks that govern access in your sector.

Healthcare HIPAA • HITECH • Joint Commission Financial Services SOX • PCI DSS • FFIEC Federal Government FedRAMP • NIST • FISMA Legal ABA Model Rules • GDPR • SOX Pharma 21 CFR Part 11 • GxP • Annex 11 Energy NERC CIP • TSA Pipeline • DOE C2M2
View All Partner Sector Pages →

Platform Routes

Everything Identity CoAnalyst Offers

App ICA Survey Run a live IGA requirements questionnaire via AI conversation Reference IGA Guides Practitioner documentation covering IAM/IGA best practices Partner Partner Sectors Industry-specific IAM discovery pages for consulting partners Content Presentation ICA product presentation and overview materials Access Request Access Request access to the ICA platform for your team