IAM Requirements Gathering
Define who should access healthcare systems, what permissions they need, approval responsibilities, provisioning controls, certification expectations, and removal requirements.
IAM solutions help healthcare organizations strengthen HIPAA compliance by controlling access to electronic protected health information, supporting lifecycle governance, documenting approvals, and improving audit readiness. Identity CoAnalyst helps teams define clear, testable IAM, IGA, and PAM requirements before implementation, giving healthcare stakeholders a structured way to clarify access policies, privileged access controls, certification processes, and compliance expectations.
Explore identity requirements, stakeholder discovery, analytics, documentation, and integrations supporting stronger healthcare access governance.
Define who should access healthcare systems, what permissions they need, approval responsibilities, provisioning controls, certification expectations, and removal requirements.
Structure access governance requirements around least privilege, role management, lifecycle events, access requests, and auditable decision-making for protected information.
Document privileged access requirements, credential controls, session oversight, approval workflows, and audit expectations for sensitive administrative accounts.
Replace fragmented workshops and spreadsheets with guided, asynchronous conversations that help healthcare stakeholders explain access needs in clear language.
Automatically organize stakeholder responses into branded, traceable requirements documents that can support design, implementation, testing, acceptance, and governance.
Identify contradictions, consensus gaps, anomalies, and unresolved governance decisions before they create implementation delays or audit concerns.
HIPAA compliance depends on more than deploying an identity platform; organizations must understand and document how access to protected health information should be requested, approved, provisioned, reviewed, and removed. Identity CoAnalyst gathers those requirements through adaptive conversations, highlights disagreements across stakeholders, and produces traceable documentation. Its vendor-agnostic approach can inform IGA, IAM, and PAM programs across healthcare environments.
Purpose-built identity expertise helps teams turn compliance expectations into clear, actionable requirements.
Designed specifically for IAM, IGA, and PAM requirements rather than generic compliance surveys.
Team experience includes healthcare identity environments, clinical systems, lifecycle governance, and access integrations.
Create structured documentation that connects stakeholder answers to implementation, testing, acceptance, and governance decisions.
Define requirements upstream of platforms such as SailPoint, Saviynt, Omada, Oracle, Okta, and CyberArk.
Experienced identity professionals bring practical governance and implementation insight.
Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.
Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.
Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.
SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
IAM solutions support HIPAA compliance by helping organizations restrict access to electronic protected health information based on authorized business needs. They can structure identity lifecycle processes, access requests, approval workflows, role governance, periodic certifications, privileged access controls, and audit records. IAM does not by itself guarantee compliance, but it provides important controls and evidence that support an organization's broader HIPAA security and privacy program.
Talk with identity specialists about your access governance and compliance objectives.
Practical identity delivery experience across healthcare environments.
More than 20 years of enterprise implementation experience.
500+ identity questions spanning 11 IAM domains.
Share your identity governance objectives and learn how structured requirements discovery can support your program.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.