Questionnaire Design
Create tailored IAM, IGA, and PAM assessments with AI-generated questions, visual branching logic, version control, and more than 500 practitioner-written questions across 11 identity domains.
Choosing an IAM assessment tool means weighing more than a list of features. Identity CoAnalyst helps consulting teams and enterprise identity leaders compare options based on discovery speed, stakeholder participation, traceability, analytics, and implementation-ready output. See how AI-guided questionnaires, reusable domain expertise, and automated documentation can replace fragmented workshops and spreadsheets with a clearer requirements baseline for IAM, IGA, and PAM decisions.
Explore integrated capabilities that accelerate identity discovery, validate stakeholder input, and create implementation-ready requirements for IAM programs.
Create tailored IAM, IGA, and PAM assessments with AI-generated questions, visual branching logic, version control, and more than 500 practitioner-written questions across 11 identity domains.
Give stakeholders a guided, plain-language AI conversation that explains terminology, adapts follow-up questions, and lets participants complete discovery work asynchronously at their own pace.
Detect contradictions, measure consensus, identify response gaps, and flag anomalies across stakeholder submissions before unresolved assumptions create downstream implementation risk.
Design templates before discovery begins, then automatically generate structured, traceable requirements documents from approved responses for design, testing, acceptance, and governance.
Connect questionnaire assignments, responses, and requirements outputs to existing delivery workflows through REST APIs and a first-party ServiceNow integration.
Present the platform under your consultancy's brand while maintaining separate, server-enforced data isolation for every client engagement and tenant.
The right IAM assessment tool should do more than collect answers. Identity CoAnalyst helps teams turn stakeholder knowledge into complete, testable requirements through AI-guided conversations, reusable identity-domain questions, contradiction detection, and automated documentation. Because it is vendor-agnostic, it supports informed evaluation and configuration of platforms such as SailPoint, Saviynt, Omada, Oracle, Okta, and CyberArk without forcing your requirements into a single vendor's model.
A focused platform for making identity requirements discovery faster, clearer, and easier to validate.
Purpose-built for IAM, IGA, and PAM requirements rather than generic survey collection.
Compress traditional requirements gathering from weeks of workshops to under 10 days.
Surface stakeholder contradictions early, when policy and process conflicts cost less to resolve.
Generate structured documentation that supports design, testing, acceptance, and ongoing identity governance.
Enterprise implementation experience informs every guided discovery workflow.
Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.
Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.
Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.
SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
IAM stands for Identity and Access Management. It is the discipline, set of processes, and technology used to manage digital identities and control who can access applications, data, systems, and privileged resources. IAM commonly covers authentication, authorization, user lifecycle management, role-based access, access requests, approvals, password controls, and access reviews. Strong IAM programs help organizations apply least privilege, improve user experience, and demonstrate governance.
Talk with our team about a faster requirements discovery approach.
Available for active client engagements today.
Supports requirements across leading identity platforms.
Separates client engagement data by tenant.
Share your discovery goals and learn how Identity CoAnalyst can support a clearer, faster requirements process.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.