Requirements Gathering Platform
Compress enterprise discovery across identity governance and access management from twelve weeks to under ten days using automated conversational questionnaires and instant stakeholder alignment.
Clarify the critical boundary between access enablement and policy compliance across your enterprise. Identity access management grants day-to-day application connectivity, whereas identity governance and administration enforces segregation of duties, audit readiness, and lifecycle controls. Discover how our purpose-built discovery platform eliminates ambiguity, streamlines complex stakeholder requirements, and prepares your security architecture for seamless vendor implementation.

Comprehensive identity requirements capabilities designed to clarify governance policies, access models, and operational controls across complex enterprise systems.
Compress enterprise discovery across identity governance and access management from twelve weeks to under ten days using automated conversational questionnaires and instant stakeholder alignment.
Access practitioner-written questionnaire libraries covering access certifications, role management, lifecycle joiner-mover-leaver workflows, and privileged access management without starting from a blank page.
Construct tailored assessment flows with conditional branching, matrix grids, and logic pruning that automatically adapt to stakeholder answers across your enterprise identity stack.
Engage application owners and compliance teams asynchronously through guided conversational interviews that clarify identity terminology and eliminate lengthy, recurring manual discovery workshops.
Detect policy contradictions and access discrepancies between departments instantly, calculating consensus scoring and risk metrics before system configuration or vendor deployment begins.
Auto-populate comprehensive, audit-ready requirements documentation in Word or PDF formats directly from completed stakeholder responses with complete acceptance criteria traceability.
While access management handles authentication, federated single sign-on, and real-time connectivity, identity governance oversees role modeling, certification campaigns, and regulatory enforcement. Our platform bridges this divide by capturing comprehensive stakeholder requirements across both domains, translating operational needs into actionable technical specifications, and preventing costly implementation errors before you deploy or reconfigure enterprise identity platforms.

A purpose-built platform modernizing discovery for identity programs.
Compress typical twelve-week discovery phases into under ten days using guided conversational workflows.
Leverage over five hundred pre-built questions spanning eleven specialized identity, governance, and access domains.
Surface cross-departmental policy contradictions automatically before beginning technical deployment or software configuration.
Generate neutral, implementation-ready specifications compatible with leading identity governance and access management platforms.
Experienced architects and practitioners guiding modern enterprise identity programs.

Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.

Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.

Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.

SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
Identity Governance and Administration, or IGA, is the security discipline focused on managing digital identities and user entitlements across an enterprise. It encompasses user lifecycle management, role definitions, access certification campaigns, policy enforcement, and segregation of duties auditing. Unlike simple access tools, IGA answers who has access to which resources, who approved that access, and whether that entitlement meets internal security policies and regulatory compliance standards.
Speak with our identity discovery specialists to streamline your requirements.
Authored by veteran identity consultants.
Prepares specifications for any platform.
Enforces strict client data boundaries.
Connect with our team to discover how our conversational discovery platform streamlines enterprise identity requirements gathering, clarifies governance rules, and shortens deployment cycles.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.