Questionnaire Designer
Create complete IAM, IGA, and PAM questionnaires from a plain-language goal, then refine questions, dependencies, answer options, and branching paths in a visual editor.
Traditional surveys can collect answers, but AI questionnaires turn stakeholder input into a guided, adaptive discovery experience. Identity CoAnalyst helps identity teams replace static forms, repeated interviews, and spreadsheet follow-ups with conversational questions that clarify terminology, skip irrelevant paths, reveal conflicts, and produce traceable requirements. See how an AI-led approach can improve completion quality, speed decisions, and create implementation-ready documentation.
Explore tools that replace static surveys with adaptive, traceable identity discovery and requirements documentation.
Create complete IAM, IGA, and PAM questionnaires from a plain-language goal, then refine questions, dependencies, answer options, and branching paths in a visual editor.
Give stakeholders a guided AI conversation that explains terms, rephrases confusing questions, captures nuanced answers, and removes irrelevant follow-up questions in real time.
Compare responses across participants to identify contradictions, measure consensus, expose incomplete areas, and surface anomalies before disagreements become costly implementation issues.
Design reusable document templates that automatically populate from approved questionnaire responses, creating structured, versioned requirements outputs for export to Word or PDF.
Start with more than 500 practitioner-written questions across 11 IAM, IGA, and PAM domains, then tailor coverage to each client engagement.
Use REST API access and a ServiceNow integration to move questionnaire results and requirements outputs into existing delivery, ticketing, and documentation workflows.
Traditional surveys present every respondent with the same fixed form and often leave unclear answers for analysts to chase later. Identity CoAnalyst uses AI-guided conversations to explain questions, adapt follow-ups to each stakeholder’s context, and collect evidence in plain language. The result is a more focused experience for participants and a clearer, testable requirements baseline for identity teams, consulting firms, and implementation partners.
Purpose-built capabilities help identity teams collect, validate, and document requirements with less manual effort.
Purpose-built for IAM, IGA, and PAM requirements rather than generic survey collection.
Compresses traditional requirements gathering from weeks of workshops to under 10 days.
More than 500 practitioner-written questions support consistent discovery across 11 identity domains.
Automated documents and integrations preserve requirements context through downstream delivery workflows.
Enterprise implementation experience shaped every part of the platform.
Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.
Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.
Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.
SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
Common artificial intelligence questions cover what AI is, how models learn from data, where AI is used, what human oversight is needed, and how privacy, bias, accuracy, and security are managed. For business discovery, useful questions also ask whether AI can explain its output, adapt to context, retain an audit trail, and integrate with existing workflows. These topics help teams assess both capability and governance.
Talk with our team about structured, AI-guided requirements gathering.
Available for live client engagements
500+ questions across 11 domains
Built on 20+ years experience
Share your identity discovery goals, and learn how guided AI questionnaires can support a faster, clearer requirements process.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.