AI Questionnaire Design
Create tailored IAM, IGA, and PAM discovery questionnaires with AI-generated questions, branching logic, visual editing, and reusable practitioner-written content.
Permission management software helps organizations define, approve, provision, review, and remove access with greater consistency. Identity CoAnalyst brings AI-guided discovery to IAM, IGA, and PAM programs, turning stakeholder input into traceable requirements before configuration begins. Explore the capabilities that matter most when evaluating a platform for secure access governance, smoother implementation, and audit-ready documentation.
Explore integrated capabilities that streamline identity discovery, access requirements, stakeholder input, and implementation-ready documentation.
Create tailored IAM, IGA, and PAM discovery questionnaires with AI-generated questions, branching logic, visual editing, and reusable practitioner-written content.
Guide business and technical stakeholders through adaptive, plain-language conversations that clarify terminology, prune irrelevant questions, and capture complete answers asynchronously.
Build requirements templates before discovery and automatically populate polished, version-controlled Word or PDF documentation from validated stakeholder responses.
Detect conflicting responses, measure consensus, identify completion gaps, and surface anomalies early so teams resolve access-policy uncertainty before implementation.
Connect questionnaire data and generated requirements to delivery workflows through REST API access, bulk exports, and a first-party ServiceNow integration.
Deliver Identity CoAnalyst under your firm's brand while maintaining isolated client tenants, confidential data boundaries, and a consistent discovery methodology.
Effective permission management begins before roles, workflows, or integrations are configured. Identity CoAnalyst helps consulting teams replace lengthy workshops and spreadsheet chasing with AI-guided stakeholder discovery. Its vendor-agnostic platform captures who needs access, what they need, why it is needed, who approves it, and how it is reviewed or removed. The result is a clearer, testable baseline that supports confident IAM, IGA, and PAM decisions.
Purpose-built tools help identity teams gather, validate, and document requirements with less manual effort.
Compress traditional requirements gathering from weeks of workshops to AI-guided discovery in under 10 days.
Use 500+ practitioner-written questions spanning 11 IAM, IGA, and PAM domains for stronger coverage.
Generate structured documentation that links stakeholder answers to implementation, testing, acceptance, and ongoing governance.
Keep each consulting client’s questionnaires, documents, users, and data separated through dedicated tenant architecture.
Enterprise experience informs every stage of identity discovery.
Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.
Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.
Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.
SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
Permission management software helps organizations control who can access applications, systems, data, and privileged resources. It supports activities such as defining access rules, assigning roles or entitlements, routing approvals, tracking changes, conducting access reviews, and removing access when it is no longer appropriate. Strong platforms also create evidence that decisions and controls were applied consistently.
Speak with an identity discovery specialist about your requirements process.
Live engagements support proven platform readiness.
Supports requirements before platform selection.
Protects separate client tenant environments.
Share your requirements-gathering goals, and our team will help identify the right next steps.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.