Requirements Gathering
Identity CoAnalyst uses guided questionnaires and conversational AI to capture access, governance, lifecycle, and approval requirements in a structured format.
Discover how identity and access management strengthens cloud ERP solutions by aligning users, roles, approvals, provisioning, and governance in one structured approach. Identity CoAnalyst helps organizations replace fragmented discovery with guided, conversational requirements gathering that produces clearer, more complete, and implementation-ready documentation for IAM, IGA, and PAM initiatives across complex enterprise environments.
Explore platform capabilities that help define, validate, and document identity requirements for cloud ERP environments.
Identity CoAnalyst uses guided questionnaires and conversational AI to capture access, governance, lifecycle, and approval requirements in a structured format.
Build reusable questionnaires with practitioner-written questions, dependencies, branching logic, and domain coverage for IAM, IGA, and PAM discovery.
Surface contradictions, consensus patterns, gaps, and anomalies across stakeholder responses before unresolved requirements create downstream implementation risk.
Create structured, traceable requirements documents from stakeholder responses using templates, conditional sections, answer placeholders, and automated generation.
Clarify roles, entitlements, approvals, certifications, provisioning, and removal expectations so cloud ERP access can be governed consistently.
Connect discovery outputs with existing delivery workflows through the REST API and included ServiceNow integration capabilities.
Identity and access management gives cloud ERP programs a disciplined way to define who receives access, which roles they need, who approves it, how access is provisioned, and when it is removed. Identity CoAnalyst supports this work with conversational questionnaires, practitioner-informed coverage, cross-stakeholder analysis, and automatically generated documentation that improves consistency, traceability, and implementation readiness.
Bring practical identity expertise and structured automation to the requirements phase of cloud ERP programs.
Access practitioner-written coverage across IAM, IGA, and PAM requirements instead of relying on a blank-page process.
Translate business-language responses into structured, testable requirements that technical implementation teams can use.
Define requirements upstream of platforms such as SailPoint, Saviynt, Omada, Oracle, Okta, and CyberArk.
Maintain stronger traceability from stakeholder responses through documentation, implementation, testing, and acceptance.
Experienced identity practitioners support clearer discovery, governance, and implementation planning.
Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.
Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.
Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.
SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
Identity and access management in cloud environments is the set of policies, processes, and technologies used to identify users, control access to applications and data, enforce appropriate roles, and manage access throughout the user lifecycle. In cloud ERP, IAM helps coordinate authentication, authorization, approvals, provisioning, certifications, and removal so access remains aligned with business responsibilities and governance requirements.
Talk with the Identity CoAnalyst team about your discovery objectives.
Identity-focused experience informs the platform’s discovery approach.
Requirements can guide evaluation and implementation across identity platforms.
Structured outputs support traceability, review, and implementation readiness.
Share your discovery goals and learn how Identity CoAnalyst can support your cloud ERP initiative.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.