Identity CoAnalyst
Use an AI-powered platform built for IAM, IGA, and PAM discovery to capture who needs access, what they need, approval rules, certification cycles, and removal requirements.
Evaluate access modeling tools that help organizations turn complex identity decisions into clear, actionable requirements. This guide highlights capabilities that streamline stakeholder input, clarify roles and entitlements, uncover governance gaps, and create traceable documentation for IAM, IGA, and PAM initiatives. See how AI-guided discovery can reduce manual effort while giving implementation teams a stronger foundation for secure access design.
Explore AI-powered capabilities for defining, validating, documenting, and operationalizing identity and access requirements at enterprise scale.
Use an AI-powered platform built for IAM, IGA, and PAM discovery to capture who needs access, what they need, approval rules, certification cycles, and removal requirements.
Create tailored identity discovery questionnaires with AI-generated questions, branching logic, dependencies, document pre-fill, and a visual editor supported by a library of 500+ practitioner-written questions.
Give stakeholders a guided, plain-language chat experience that explains questions, adapts follow-ups, prunes irrelevant content, and captures accurate responses without scheduling lengthy live interviews.
Identify contradictions, consensus levels, response gaps, and anomalies across stakeholder answers before unresolved policy differences create implementation delays, control failures, or audit issues.
Design reusable document templates that automatically populate from validated responses, apply conditional sections, preserve version history, and export implementation-ready requirements to Word or PDF.
Connect questionnaire data and generated requirements to delivery workflows through REST API access and a first-party ServiceNow integration, reducing re-entry and preserving downstream traceability.
Effective access modeling starts before a role, entitlement, or approval workflow is configured. Identity CoAnalyst helps organizations and consulting teams capture complete requirements through guided stakeholder conversations, reusable domain expertise, and automated documentation. Instead of reconciling disconnected workshop notes and spreadsheets, teams can surface contradictions early, establish accountable decisions, and deliver a traceable baseline for vendor selection, implementation, testing, and ongoing governance.
Identity CoAnalyst brings repeatable structure and AI-guided expertise to a critical enterprise discovery phase.
Compress requirements gathering from traditional multi-week efforts to under 10 days.
Apply 500+ practitioner-written questions across 11 IAM, IGA, and PAM domains.
Surface stakeholder contradictions before they become costly implementation changes or audit findings.
Generate implementation-ready documentation that connects decisions to stakeholder-provided requirements.
Enterprise identity experience shaped a better discovery platform.
Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.
Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.
Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.
SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
Access modeling is the process of defining how people, roles, attributes, applications, entitlements, and approval policies determine access. It creates a structured view of who should receive access, what they should receive, when access should change, and how it is reviewed or removed. Strong models support least privilege, consistent provisioning, audit evidence, and easier implementation across IAM, IGA, and PAM programs.
Speak with an identity specialist about your discovery and documentation needs.
Available for active client engagements today.
Supports requirements before platform selection.
Separates client data across dedicated tenants.
Share your identity discovery goals and learn how guided requirements gathering can support your next program.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.