Questionnaire Design
Create tailored maturity assessment questionnaires with AI-generated questions, answer options, dependencies, and branching logic for IAM, IGA, PAM, and related risk domains.
A maturity assessment questionnaire turns scattered stakeholder knowledge into a structured view of current capabilities, risks, and improvement priorities. Identity CoAnalyst helps consulting and identity teams create adaptive, AI-guided assessments for IAM, IGA, and PAM programs. Replace static spreadsheets and time-consuming workshops with clear questions, traceable responses, and implementation-ready documentation that supports confident decisions across complex enterprise environments.
AI-enabled tools for designing, delivering, analyzing, and documenting comprehensive identity maturity assessments.
Create tailored maturity assessment questionnaires with AI-generated questions, answer options, dependencies, and branching logic for IAM, IGA, PAM, and related risk domains.
Guide stakeholders through one question at a time with contextual explanations, adaptive follow-ups, and plain-language support that improves response quality without live interview scheduling.
Compare responses across teams to identify consensus, contradictions, gaps, and high-risk areas before unclear requirements become expensive implementation or audit issues.
Transform completed assessment responses into consistent, traceable requirements documents with conditional sections, reusable templates, version history, and Word or PDF export options.
Start assessments faster with more than 500 practitioner-written questions across 11 IAM, IGA, and PAM domains, then customize coverage for each engagement.
Connect questionnaire and requirements data to delivery workflows through a REST API and ServiceNow integration, reducing manual re-entry and preserving downstream traceability.
A strong maturity assessment does more than assign a score. It reveals how people, processes, controls, and technology operate today, where stakeholders disagree, and what should improve first. Identity CoAnalyst helps teams build adaptive questionnaires that capture this context without relying on lengthy workshop cycles. The result is a defensible, audit-ready baseline that can inform identity roadmaps, vendor evaluations, remediation plans, and measurable future-state goals.
Purpose-built AI capabilities make complex identity discovery faster, clearer, and easier to validate.
Purpose-built for IAM, IGA, and PAM requirements rather than generic survey collection.
Compresses traditional requirements gathering from weeks of workshops to under 10 days.
Conversational AI clarifies terminology and removes irrelevant questions as stakeholders respond.
Automated documentation and analytics preserve decisions, gaps, and stakeholder context for implementation.
Experience-led technology for clearer identity discovery and delivery.
Senior IGA Consultant, Commercium Technology Inc (CTI)
Edward Thompson is a Senior IGA Consultant at Commercium Technology Inc (CTI) with 6+ years of highly focused experience on SailPoint's Identity Security Cloud (ISC) solution, holding formal SailPoint certification at the highest level (Engineer). His proficiency spans ISC solution architecture and best-practice methodologies for Identity Governance & Administration, and he excels at architecting, implementing and integrating solutions in expansive retail, healthcare and financial environments with robust RBAC and lifecycle management — working well within a team or as the primary consultant. Selected twice by SailPoint as a presenter at Developer Days 2024 and 2025 as an Expert Ambassador in the SailPoint technical community, Edward has been chosen by SailPoint for engagements including a hospital's IdentityIQ-to-ISC migration, Epic EMP/SER integration governing clinical and non-clinical access at Bryan Health, application onboarding and workflow-driven certification delegation at Boeing, and a custom Paycom HR connector for State Department Federal Credit Union. Earlier, as a principal SailPoint consultant, he led Sunbelt Rentals' migration from Microsoft Identity Manager to IdentityNow with a 1,400-role RBAC model for 30,000+ users and built a custom SaaS connector bridging MuleSoft and AS400 RentalMan. His integration experience covers Active Directory, Entra ID, Workday, PeopleSoft, Salesforce, Paycom, ServiceNow and Epic, and he holds a BS in Computer Science from Western Washington University.
Solution Architect, Commercium Technology Inc (CTI)
Jason Burt is a Solution Architect at Commercium Technology Inc (CTI) with more than 20 years of IT experience across the design, implementation, customization, integration, operation and administration of enterprise security solutions, and exceptionally deep SailPoint and IGA development skills. As a solution architect with SailPoint Professional Services, he has delivered implementations for major North American customers across insurance, finance, banking, government, higher education, healthcare, resource extraction and manufacturing, while also owning expert-services engagements that call for performance tuning and expert-level debugging of undocumented product behavior. Jay was lead architect on the replacement of a legacy Garancy access management platform with SailPoint at Highmark Blue Cross, delivered two years of bi-monthly milestone releases on the CNA Insurance projects team spanning password management, application onboarding, UI customization, certifications, workflows and provisioning, and architected a multi-campus identity lifecycle solution for 200,000+ users at the University of Nebraska. His hands-on work centers on Java-based custom and web-services connectors, IdentityIQ plugins, rules and workflows. Jay holds SailPoint Solution Architect, IdentityNow Engineer and Identity Security Cloud Expert certifications, and earned a BS in Interdisciplinary Science and a BA in Business Administration from Portland State University.
Senior SailPoint / IAM Architect, Commercium Technology Inc (CTI)
Mehul Chavda is a Senior Identity and Access Management architect at Commercium Technology Inc (CTI) with more than 18 years of IT experience, including 8+ years of deep, senior-level specialization in SailPoint-based identity management. He has a proven record of designing and implementing enterprise-scale IAM solutions with SailPoint IdentityIQ (IIQ), Identity Security Cloud (ISC), Okta and Oracle Identity Manager across the government, healthcare, banking and manufacturing sectors. Mehul's expertise spans user lifecycle management (joiner/mover/leaver), RBAC and birthright role frameworks, access certification, workflow automation and cross-platform integration — translating complex business requirements into secure, scalable identity solutions. As a Sr. SailPoint Architect with SailPoint Professional Services he architected a comprehensive ISC–ServiceNow integration across three workstreams (governance connector, service desk fulfillment for disconnected applications, and Service Catalog as a unified access request front end), upgraded IdentityIQ from 8.0 to 8.3 with the Accelerator Pack, integrated CyberArk via SCIM for privileged account management, and built Azure DevOps and Git pipelines for environment code migration. His earlier architect roles at CLS International Bank, SUPERVALU, John Wiley & Sons and New York City Health + Hospitals included Okta and AWS MFA rollouts, SAML SSO for 30+ applications, Epic EHR (EMP/SER) integration via custom web services, and a high-availability Oracle Identity Manager 11g R2 deployment. Mehul is a Certified SailPoint ISC Engineer and ISC Professional, and a Certified SailPoint IdentityIQ Solution Architect and Associate.
SailPoint Identity Security Cloud Tech Lead, Commercium Technology Inc (CTI)
Steven Hall is a SailPoint Identity Security Cloud (ISC) project tech lead at Commercium Technology Inc (CTI) with over 20 years of identity-security-focused experience and formal SailPoint ISC certification. Steve's strength is the full arc of a program: requirements discovery and definition, architecture, hands-on implementation, and integration within large and complex financial, pharmaceutical and healthcare environments. He has a particular interest in helping hospitals gain efficiency and cost savings by integrating SailPoint ISC with medical information systems such as Epic — work reflected in his role leading the SailPoint IdentityNow deployment at Temple University Hospital, where he implemented the Epic SER, Active Directory, ServiceNow and Azure connectors and replaced manual processes with role-driven automation. He currently leads the Montgomery County Government ISC program, integrating Oracle HRMS, Oracle EBS, Active Directory and SQL Server to support joiner/mover/leaver provisioning, access certification and access requests, and mentors less senior developers on ISC transforms, workflows and connector rules. Steve previously led the State Department Federal Credit Union's ISC migration from ADP to Paycom-HR with near-zero business disruption. Across his career he has worked with large-scale LDAP directory services, meta and virtual directories, data synchronization, password management, account provisioning and group management, and brings very strong Microsoft skills spanning Windows, Active Directory, Azure and PowerShell.
Conduct a maturity assessment by defining the capability areas to review, selecting a maturity model, and creating questions that test documented processes, actual operating practices, ownership, controls, and measured outcomes. Gather input from relevant business, security, IT, compliance, and application stakeholders. Analyze evidence and response patterns, assign ratings against consistent criteria, validate findings, then prioritize a roadmap of improvements by risk, effort, and business value.
Talk with our team about building clear, scalable assessment questionnaires.
Live engagement-ready identity discovery technology
Built from decades of implementation insight
500+ identity-focused assessment questions
Share your assessment goals, and our team will help identify the right questionnaire approach for your identity program.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.
For immediate assistance, feel free to give us a direct call at 732 673 4260. You can also send us a quick email at bill.leonard@cticorp.com.